Shipping policy
Shipping & Delivery Policy
Last updated: 10/6/26
OneClickAudio sells digital products only. We do not ship any physical items, so there are no shipping fees, carriers, or shipping times.
How delivery works
After your payment is confirmed, your product is delivered digitally by:
- an email to the address you entered at checkout, which includes your download link, and/or
- the download link on your order confirmation page.
Delivery is usually immediate, but it can occasionally take up to [30 minutes] while payment is processed.
Didn't get your product?
- Check your spam, junk, and promotions folders.
- Confirm you entered the correct email address at checkout.
- Look for a download link on your order confirmation page.
- If you still don't have access, email us at oneclickaudiohq@gmail.com with your order number and the email used at checkout. We'll resend your files, usually within [1-7 business days].
Download details
- Please download and back up your files as soon as you receive them.
- Large files may take a while to download depending on your connection. We recommend a stable internet connection and a computer rather than a phone.
- Some files are compressed (.zip). You may need software to extract them.
Wrong email address
You're responsible for entering the correct email at checkout. If you made a mistake, contact us right away, and we'll help resend your order to the right address.
Delays outside our control
We aren't responsible for delays caused by email providers, internet connectivity, payment processors, or other issues outside our control.
International orders
Because delivery is digital, we can sell to customers worldwide. You're responsible for any local taxes or duties that apply where you live.
Questions
OneClickAudio
oneclickaudiohq@gmail.com